Your privacy, in plain language

Last updated: October 3, 2026

Who we are

Streamlined Solutions is a family-owned epoxy flooring and appliance installation business serving the Greater Toronto Area, Niagara, Kitchener-Waterloo and surrounding areas. This policy explains what personal information we collect and how we use it. We follow the principles of Canada’s privacy law for businesses (PIPEDA).

What we collect

When you contact us through this website, or through our Facebook and Instagram lead forms and ads, we may collect:

• Your name
• Email address
• Phone number
• The appliance or service you’re asking about
• Your city or location, and your job address if you book a visit online
• Your preferred timing for the job, or the date and time you book
• How you heard about us, and the ad or link that brought you to our website (if any)
• If you pay a booking deposit: the amount, date and payment status (the payment processor handles the card itself; we never see or store your card number)

How we use it

We use your information only to respond to your quote request or booking and to contact you about that job, by phone call, text message or email.

This website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and whether a quote request, booking, call, text or email link was used. It also uses Google Ads and Meta Pixel cookies to measure how well our ads perform. These tools use cookies and similar technologies and do not receive what you type into our forms.

You can opt out of Google Analytics with the Google Analytics opt-out browser add-on. You can manage Google ads at My Ad Center and Meta ads in your Facebook or Instagram ad preferences, and you can block or delete cookies in your browser settings.

Sharing

We don’t sell your information, and we don’t share it with third parties, except for the service providers we need to run our business, such as Meta (for Facebook and Instagram lead forms and ad measurement), Google (for website analytics and ad measurement), our payment processor, such as Stripe (to process booking deposits; your card details go directly to the processor and are never stored on our website), our web hosting provider (which stores online bookings) and our email hosting provider.

How long we keep it

We keep your information only as long as we need it to handle your request and to maintain our normal business records.

Your rights

You can ask us at any time to see the information we have about you, correct it, or delete it. Just contact us using the details below.

Contact us

Questions or requests about your privacy:
Email: info@gtastreamlinedsolutions.ca
Phone: (905) 518-7853 Text